How to enable your romaing eSIM
Make sure your device is eSIM-capable before buy your data plan.
It's important to check if your phone supports eSIM technology. After verifying compatibility, browse for your destination and proceed to acquire a data plan
Frequently Asked Questions (FAQs)
1. What’s an eSIM?
An eSIM is a virtual SIM card integrated into devices such as smartphones, tablets, and smartwatches. Since eSIMs come pre-installed in your mobile device, you can activate your mobile data plan without the requirement of inserting a physical SIM card.
2. How do eSIMs work?
eSIMs enable you to access a local mobile network while traveling, similar to a conventional SIM card, but with some distinct advantages. Instead of having to insert a physical SIM card, you can simply scan a Roaming eSIM data QR code to activate your eSIM. Once activated, it functions just like a traditional SIM card, allowing you to surf the internet or make calls through your provider's network. Unlike regular SIM cards, eSIMs offer the flexibility to have multiple numbers and use various service providers.
3. Does your device support an eSIM?
eSIM technology is gaining popularity, but not all devices currently have the capability to support eSIMs. To determine if your device is compatible with eSIM, you can perform a compatibility check.
4. When will I receive my eSIM?
After your payment is processed, we'll send your Roaming eSIM to the email address you provided during the purchase, eliminating the need to wait for a physical SIM card to arrive by mail.
5. Can I use my WhatsApp number?
Yes, you will keep your WhatsApp number along with all your chats and contacts, and you can continue using it as usual.
6. When does my data plan start counting?
The days begin counting when you activate data roaming on your phone. So, the plan's duration starts counting down when you activate the eSIM, not when you install it.
7. How many times can I use my eSIM card?
Your eSIM can be activated on a single device one time only. If you remove the eSIM from your device, it cannot be used again. The QR code cannot be scanned on two devices simultaneously. Nevertheless, you can share data with another device by creating a mobile hotspot from your cellphone.
8. Is it possible to share data with other devices?
Data sharing is available only for select eSIMs. For instance, many Unlimited Data eSIMs do not offer the option to share data with other devices. To confirm if the eSIM supports tethering or not, please refer to the product page information.
9. What speed can I expect with the Roaming eSIM?
Your Roaming eSIM allows you to connect at 4G, LTE, and 5G speeds just like a local data line. Please note that in areas with limited coverage, your mobile device may connect at lower speeds.
10. What should I do if I accidentally delete or misplace the QR code for my eSIM?
If you are unable to locate the code, kindly reach out to our 24/7 customer support team via email at help@vipmobile.co.uk or make use of our online chat feature. We will promptly reissue the code to you via email.
Why Choose Us
Global Coverage: Our international roaming eSIM service offers coverage worldwide, ensuring you stay connected while traveling. Convenience: No physical SIM card required, simple digital installation, ready to use anytime. Cost-Effective: Competitive pricing, no more worries about high roaming charges. Flexibility: Compatible with various devices and carriers, catering to your needs. 24/7 Support: We provide round-the-clock customer support to address your queries

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